Privacy Policy

Privacy Notice

Who We Are


The Warehouse Gyms Holdings Ltd. (‘we' or ‘us' or ‘our') gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

The Warehouse Gyms Holdings Ltd. registered office is at Thameside House, Hurst Road, Hampton Court, Surrey, KT8 9AY and we are a company registered in England and Wales. We are registered on the Information Commissioner's Office Register; registration number 09783848 and act as the Data Controller when processing your data. Our designated Appointed Team is Katie King and Josh Verrills, who can be contacted at Thameside House, Hurst Road, Hampton Court, Surrey, KT8 9AY.

Information That We Collect


The Warehouse Gyms Holdings Ltd. processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is: -

- Full Name
- Date of Birth
- Home and/or Business Address
- Personal Email Address
- Telephone Contact Number / Emergency Contact Number
- Special Category Data (i.e. Health / Medical Information)

We collect information in the below ways: -
- online forms,
- membership forms
- employment CV's


How We Use Your Personal Data (Legal Basis for Processing)


The Warehouse Gyms Holdings Ltd. takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: -

We collect and store your personal data for the purpose of creating your Gym Membership and to enrol you as an active member of Warehouse Gym
We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests


Your Rights


Under certain circumstances, by law you have the right to:

Request Access: You have the right to ask for a copy of the information we hold about you and to have any inaccuracies within your information corrected; this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request Erasure: You have the right to the erasure of the data we hold on you; when it is no longer needed for the purposes of your Membership with Warehouse Gym or when you withdraw your consent for our processing.

Request The Restriction of Processing: You have the right to ask us to place restrictions on processing your data in certain circumstances; for example, if you wanted us to establish its accuracy or the reason for processing it.

Request Notification: You have the right to be notified of any modification, eradication or restrictions in relation to your personal data.

Request Transfer: You have the right to receive the data we hold on you electronically in a format that allows it to be easily transferred to another data controller, if required.

Right To Object To Processing: You have the right to object to data processing of your personal data for direct marketing or profiling purposes.

If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal data to another data controller, please contact us.

Sharing and Disclosing Your Personal Information


We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. The Warehouse Gyms Holdings Ltd. uses third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

TipTop IT Services and Support

We use TipTop to host our company emails and supply us with IT support in relation to our servers and all the information held on our servers. We don't directly supply TipTop with any of your personal details, however, should we have an IT issue, with Management consent, TipTop may access each employee's user areas on their Company desktop or laptop.

Safeguarding Measures


The Warehouse Gyms Holdings Ltd. takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

- firewalls,
- anti-virus/malware

Transfers Outside the EU


Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. The Warehouse Gyms Holdings Ltd does not transfer or store any personal data outside the EU.


Consequences of Not Providing Your Data


You are not obligated to provide your personal information to The Warehouse Gyms Holdings Ltd, however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

How Long We Keep Your Data


The Warehouse Gyms Holdings Ltd. only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Complaint


The Warehouse Gyms Holdings Ltd. only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Josh Verrills
Human Resources Business Partner

Company No: 9783848
Unit 6 & 7: Byfleet Technical Centre, Canada Road, West Byfleet, KT14 7JX